Customer Care

Although great care is taken when making our goods, our hair accessories contain small parts, therefore we require you to read the following safety statement before you complete your order.

By purchasing our hair accessories you as the customer take full responsibility for the care and use of them. Buttoned and Braced hair accessories are entirely for use at your own risk. 

Please note that all our hair accessories are aimed for children aged 36 months and above, if you purchase our hair accessories for children under 36 months then you do so at your own risk and are accepting the full responsibility for their safe use and care. 

Our hair accessories must be used under strict adult supervision. Whilst your children are not supervised, our hair accessories must be removed. Children must never be left alone wearing our hair accessories, as they contain small parts and may be a potential choking hazard. 

Our hair accessories are not a toy, they contain small parts therefore you should not allow your child to play with and/or place any our hair accessories in their mouth. 

Buttoned and Braced are not held responsible for any accidents or injury caused by the misuse or unsupervised wearing of our hair accessories. 

To complete your order we will need certain information from you, such as your name, your email address, your  address, your payment information, and the details of the product that you’re ordering.


We will have to keep your personal information only for as long as necessary to complete your order.

If you would like to read our full privacy policy please click the privacy policy heading link above to open up a new window.

Have any questions or concerns? 

We’re always ready to help!



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